Data protection

The protection of your data is one of the most important principles of Betty24 GmbH. This data protection declaration clarifies the type, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profile. (hereinafter collectively referred to as “online offer”). With regard to the terms used, such as “processing” or “responsible”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Responsible

Betty24 GmbH Auf der Klamm 11 76646 Bruchsal You can contact us using the contact form at the following link: https://www.betty24.de/ContactUs.aspx .

Categories of data subjects

Visitors and users of the online offer (in the following we refer to the data subjects collectively as “users”).

Collection, processing and use of personal data

You can visit our website without providing any personal information. Betty24 stores access data without personal reference such as the name of your Internet service provider, the page from which you are visiting us or the name of the requested file. This data is only evaluated to improve our offer and does not allow any conclusions to be drawn about you personally. In addition, we store the IP address of your computer for security reasons, for example in order to identify or assign possible attacks.

Personal data is only collected if you voluntarily provide it to us when you register on our website or register for our newsletter. We use the data provided by you without your separate consent exclusively to fulfill and process your use of the website betty24.de.

Relevant legal bases

In accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. Unless the legal basis is mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6 Para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and implementation of contractual measures as well as answering inquiries is Art. 6 Para. 1 lit. b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 Para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 Para. 1 lit. f GDPR. In the case, Art. 6 (1) lit. d GDPR serves as the legal basis.

Cooperation with processors and third parties

If we disclose data to other people and companies (processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the data is transmitted to third parties, as to payment service providers, in accordance with Art. 6 Para. 1 b GDPR for the fulfillment of the contract), you have consented, a legal obligation provides for this or based on our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “order processing contract”, this is done on the basis of Art. 28 GDPR.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this takes place within the scope of the use of third-party services or disclosure or transmission of data to third parties, this will only take place if it happens to fulfill our (pre) contractual obligations, based on your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only if the special requirements of Art. 44 ff. GDPR are met. This means that the processing takes place, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU (e.g.

Deletion of personal data

With full execution of the contract (after termination and cancellation) and full payment, your data will be blocked for further use in accordance with Art. 17 and 18 GDPR and deleted after the retention periods under tax and commercial law, unless you are explicitly in further use Have consented to your data. This does not affect information that you give us for the purpose of making an appointment with a doctor’s office and that is transmitted to the doctor’s office.

Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention requirements to prevent deletion. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes.

According to legal requirements in Germany, storage is carried out in particular for 6 years in accordance with Section 257 (1) HGB (trading books, inventories, opening balance sheets, annual accounts, trading letters, booking receipts, etc.) and for 10 years in accordance with Section 147 (1) AO (books, records , Management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).

When registering for the newsletter, your email address will be used for your own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time using the contact form at the following link https://www.betty24.de/ContactUs.aspx .

Use of cookies

Auf verschiedenen Seiten verwenden wir Cookies, um den Besuch unserer Webseite attraktiv zu gestalten und die Nutzung bestimmter Funktionen zu ermöglichen. Hierbei handelt es sich um kleine Textdateien, die auf Ihrem Rechner abgelegt werden. Die von uns verwendeten Cookies werden nach Ende der Browser-Sitzung wieder von Ihrer Festplatte gelöscht (sog. Sitzungs-Cookies). Andere Cookies verbleiben auf Ihrem Rechner und ermöglichen uns, Ihren Rechner bei Ihrem nächsten Besuch wieder zu erkennen (sog. dauerhafte Cookies); wie verwenden diese, um unsere Webseite in der korrekten Sprache anzuzeigen. Unseren Partnerunternehmen ist es nicht gestattet, über unsere Webseite personenbezogene Daten mittels Cookies zu erheben, zu verarbeiten oder zu nutzen.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offer.

Hierbei verarbeiten wir, bzw. unser Hostinganbieter Bestandsdaten, Kontaktdaten, Inhaltsdaten, Vertragsdaten, Nutzungsdaten, Meta- und Kommunikationsdaten von Kunden, Interessenten und Besuchern dieses Onlineangebotes auf Grundlage unserer berechtigten Interessen an einer effizienten und sicheren Zurverfügungstellung dieses Onlineangebotes gem. Art. 6 Abs. 1 lit. f DSGVO i.V.m. Art. 28 DSGVO (Abschluss Auftragsverarbeitungsvertrag).

Collection of access data and log files

We, or our hosting provider, based on our legitimate interests within the meaning of Art. 6 Para. 1 lit. f. GDPR data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider ,

For security reasons (e.g. to investigate misuse or fraud), log file information is stored for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidence purposes are excluded from deletion until the respective incident has been finally clarified.

contact

When contacting us (e.g. via contact form, e-mail, telephone or via social media), the information provided by the user for processing the contact request and processing it in accordance with Art. 6 para. 1 lit. b) GDPR processed. The information provided by the users can be stored in a customer relationship management system (“CRM system”) or a comparable request organization.

We delete the requests if they are no longer necessary. We check the necessity every two years; The statutory archiving obligations also apply.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Article 6 (1) (f) GDPR). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transferred to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).

Google will use this information on our behalf to evaluate the use of our online offer by the user, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the internet. Pseudonymous user profiles of users can be created from the processed data.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases.

Die von dem Browser des Nutzers übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. Die Nutzer können die Speicherung der Cookies durch eine entsprechende Einstellung ihrer Browser-Software verhindern; die Nutzer können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf ihre Nutzung des Onlineangebotes bezogenen Daten an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem sie das unter folgendem Link verfügbare Browser-Plugin herunterladen und installieren: http://tools.google.com/dlpage/gaoptout?hl=de.

You can find further information on data use by Google, setting and objection options on the Google website: https://www.google.com/intl/de/policies/privacy/partners (“Use of data by Google when you use websites or apps our partners ”), http://www.google.com/policies/technologies/ads (“ Use of data for advertising purposes ”), http://www.google.de/settings/ads (“ Manage information that Google uses, to show you advertising “).

Google Maps

We integrate the maps of the “Google Maps” service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/ , opt-out: https://adssettings.google.com/authenticated .

Google ReCaptcha

We integrate the function for recognizing bots, e.g. when entering online forms (“ReCaptcha”) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/ , opt-out: https://adssettings.google.com/authenticated .

Disclosure of personal data

As part of an appointment, personal data is exchanged between doctors and users. The data exchange takes place to agree an appointment between the parties. The following data will be transmitted.

Transmission of user data to the medical professional:
If you make an appointment with a doctor, your name, date of birth, gender, type of health insurance (private, statutory, self-paying), the reason for your appointment, the date and time of your appointment will be sent to the doctor. All data traffic and thus the transmitted information are protected against access by third parties by means of transport encryption. If a patient leaves a comment (“Description of the complaints”) about the reason for the visit, it is saved in encrypted form. This information can therefore only be read by the doctor’s office and the patient himself. This prevents direct access to this information by third parties, so that neither administrators and employees of Betty24 nor third parties can read this data in plain text.

Transmission of medical data to the user:
If a user makes an appointment with them, their name, address, telephone number, fax number and their areas of expertise will be transmitted to the user.

To process payments, we pass on your payment details to the credit institution responsible for the payment (only applies to doctors).